Operation and Support

Technical Support

The technical supporting of business processes have become essential for every organization.
Our service provides ease and cost effectiveness for our clients.

Helpful, Competent and Accessible Helpdesk

Our customer-focused staff is available via phone and e-mail or even personally in our office if requested.

Due to our non-stop online customer service system, users can track the tickets raised by them and their colleagues.

Immediate Incident Treatment

Immediate incident treatment is one of the most important operations requirement. With customized Service Level Agreements (SLA) we guarantee availability, incident treatment and restoring in accordance with our customers’ needs.

Software Updates

These activities ensure that the supported application remains up-to-date and compatible with the rapidly changing world of IT, and thus preserves its value continuously.

Consulting and Development Availability

To answer our partners’ new demands in the fastest possible way, we provide continuous consulting and development capacity that can be used freely within the agreed timeframe.

Main references - Operation and Support

We use cookies to make our website user-friendly and efficient.
Your browser’s current settings allow us to use them. You can update these settings anytime. For more information, please review our policy, which you accept by clicking the I Agree button.